Enjin Merch Shop

We work with an on-demand order fulfillment company with facilities worldwide!

An additional customs and tax fee can occur on international orders. This fee is not in our control
and is assessed by your local customs office. Customs policies vary widely for every country so
please check with your local customs office directly to see if they apply duties and taxes to your
purchases.

Before getting in touch with us, please help us out by doing the following:
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● Check your shipping confirmation email for any mistakes in the delivery address.
● Ask your local post office if they have your package.
● Stop by your neighbors in case the courier left the package with them.
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Pro tip: Package theft is on the rise—​if you're expecting a home delivery and you know you won't
be home to accept it, use an address where you know you'll be!
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If the shipping address was correct, and the package wasn't left at the post office or at your
neighbor’s, get in touch with us here with your order number.

We work with a reliable, high-quality print-on-demand drop shipper. They have locations
worldwide, so depending on where you are, your orders are printed and shipped from the facility
that can do it most efficiently!

We’re so sorry if the product you ordered arrived damaged.
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To help us resolve this for you quickly, please contact us here within a weeks' time with photos of the damaged product, your order number, and any other details you may have about your order. We’ll get back to you with a resolution as soon as possible!

We don’t offer returns and exchanges, but if there’s something wrong with your order, please let
us know by contacting us here.