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Developer Success Specialist

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Enjin is a blockchain tech company building products that make it easy for everyone to use next-generation non-fungible tokens (NFTs). We’re a globally distributed team of futurists and tinkerers building the most robust NFT ecosystem in the blockchain space, and we're looking for a motivated Developer Success Specialist to ensure the success of our ecosystem partners and developers.

As a Developer Success Specialist, you'll be a core member of our Ecosystem team, working to equip and inspire developers to use Enjin's robust tech stack, ensuring their satisfaction and project's success. Ultimately, you will enable game developers of any experience level to create the virtual world of their dreams with ease.

What You'll Do

  • Assist in onboarding new ecosystem participants with technical expertise, and ensure their success by helping them effectively navigate our products and tools
  • Work with our development and product teams to write and maintain the technical documentation our adopters rely on to effectively use our products
  • Create technical demos and tutorials to showcase our products to current and potential users
  • Build and maintain strong relationships with developers to drive success and satisfaction
  • Help create and maintain a library of developer resources
  • Develop deep technical knowledge about our products and capabilities, our competitors' products and services, and the competitive landscape in general.
  • Serve as a developer advocate, collecting and disseminating relevant feedback and information to internal stakeholders
  • Be an active member of our developer community, helping address technical questions and improve the overall quality of developer support in channels like Discord and Slack

Who You Are

  • Obsessed with supporting developers. You were a full-time developer in a previous life but prefer to work with and educate the developer community
  • 2+ years of experience in a developer relations, technology evangelism, sales engineering, or community advocacy role
  • Excellent technical understanding of blockchain technologies and ecosystems
  • Proficient in English, with excellent written and verbal communications skills
  • Organized, self-motivated, and proactive
  • You understand games, the benefits blockchain technologies can provide to developers, and how they can best integrate these technologies into their projects
  • Possess the technical know-how and skills to write technical documentation and game developer-focused content (e.g., "How to do [X] in Unity engine")
  • Able to create effective developer-centric content, such as technical demos, help articles, and tutorials
  • Perform well in a fast-paced, rapidly evolving environment
  • Previous game industry/game development experience is a bonus
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