The crypto world is unfortunately ripe with scammers, impersonators, and bots trying to get a hold of your funds and wallets. Phishing and other methods are the most common in the crypto space, aiming to steal your personal information and crypto funds.
It's imperative for us, to raise as much awareness as possible about the ever-expanding crypto-threats and common crypto scams so you can stay safe. In all of the crypto scams out there, a common action that scammers or bots will do, is ask for your Recovery Phrase (your essential 12-word passphrase).
Never share your Recovery Phrase (your 12-words) with anyone! We always recommend going with the pen and paper approach: note down your words on paper, and store it somewhere safe.
Enjin Support will never contact you through Telegram DMs, or on any other social media platform. To contact official Enjin Support, please send us an email at firstname.lastname@example.org or send us a ticket.
Telegram is notorious for having the most crypto scams, and phishing attempts out there. Scammers on Telegram will often impersonate admins or community members of a crypto group/channel to pretend they are the official admins/support.
As part of their technique, they will usually impersonate Enjin Support team members claiming to be them. Note, Enjin Support or Enjin team members will never reach out to you on Telegram, and they will never ask for your personal details. The only official way of contacting Enjin Support, is through email (email@example.com) or via ticket.
To easily identify if you are being scammed on Telegram, they will ask you one of the following:
Note: Never send your Recovery Phrase to anyone! Enjin will never ask you to input sensitive information on a form, website, or elsewhere.
We recommend when being contacted by an unknown user or bot on Telegram, to do the following:
With common scammers and impersonators on Telegram, we have also seen an increase in fake Enjin group channels on Telegram, with the intention of luring you in to join the fake channel to promote fake giveaways and 'free' tokens.
Enjin only has two official channels on Telegram:
To easily identify our channels, we have verified stars 🌟 indicating that our channels have been verified and approved by the Telegram team.
Fake Enjin group channels will not have a verified tag, and thus are not official by Enjin.
Here are a few examples:
To protect yourself from being added and lured into fake crypto group channels, we recommend you do the following:
Note, Enjin does not host any giveaways outside of our official channels. Please stay alert and vigilant. If ever in doubt, please reach out to our official Enjin Support team.
This particular scam aims to lure you into believing you are accessing our official website - to trick you into sending your funds or providing them with your Recovery Phrase. We always recommend double-checking the website you are viewing.
Enjin's only official website will always start with enjin.io as our main domain. We recommend bookmarking the official Enjin website to ensure that you are always accessing the correct website.
To easily identify if a website is indeed fake and is a malicious phishing website, they will usually add a different subdomain in front of the enjin.io domain.
Note, Enjin will never ask for your Recovery Phrase, nor ask for any funds or tokens from you. If you are being asked for your Recovery Phrase or for your funds, you are being scammed.
We have seen an increase in fake Enjin Booster packs. They will ask you to scan a QR code, and link your wallet to their project. After linking, scammers will request you to send ETH, ENJ or any other token in order to 'open' your Booster pack.
This is fake, Enjin will never ask you to send any tokens, nor request you to create any projects to receive funds.
To easily identify if you are being scammed through this technique:
Official Enjin Website - enjin.io
Facebook - facebook.com/enjinsocial
Twitter - twitter.com/enjin
Instagram - instagram.com/enjin
Youtube - youtube.com/enjintv
LinkedIn - linkedin.com/company/enjin
Reddit - reddit.com/r/EnjinCoin
Discord - enj.in/discord
Enjin Wallet on Google Play Store - play.google.com/store/apps/details?id=com.enjin.mobile.wallet
Enjin Wallet on App Store - apps.apple.com/gb/app/enjin-nft-crypto-wallet/id1349078375